PDA

View Full Version : Motodynamic.com Might Suck, Actions Still Pending



Nerves
Wed Jul 9th, 2008, 12:32 AM
So I bought a LED tail light on Motodynamic.com.

Order #475 (Shipped)
Order Date: Friday 27 June, 2008Order Total: $69.90
Delivery Address
Sevren Brewer

loveland, Colorado
United States
Shipping Method
Standard Shipping (Delivery Time: Varies)
Products
1 x99-02 Suzuki SV 650/1000 & 97-03 TL 1000 R/S LED Tail Smoked$54.95https://secure33.appliedi.net/motody/images/pixel_trans.gif
Billing Informationhttps://secure33.appliedi.net/motody/images/pixel_trans.gif
Billing Address
sevren brewer

fort collins, Colorado
United States
Payment Method
Credit Card : with CCVStandard Shipping (Delivery Time: Varies):$14.95Sub-Total:$54.95Total:$69.90
https://secure33.appliedi.net/motody/images/pixel_trans.gifOrder History
https://secure33.appliedi.net/motody/images/pixel_trans.gif06/27/2008Pending 06/27/2008Awaiting CC ProcessingDear Steven,

Your order has been received and is in credit card processing. Once completed your order will ship and an email will be sent with the tracking information.

Thank you,
Harry06/30/2008ShippedDear Sevren,

Your order has shipped on 6/27/08. Tracking:
420805249101805213907581293804
www.usps.com (http://www.usps.com)

Thank you,
Harry

https://secure33.appliedi.net/motody/images/pixel_trans.gif
https://secure33.appliedi.net/motody/images/pixel_trans.gifI checked the tracking number and saw this.

http://trkcnfrm1.smi.usps.com/PTSInternetWeb/images/spacer.gifhttp://trkcnfrm1.smi.usps.com/PTSInternetWeb/images/spacer.gifhttp://trkcnfrm1.smi.usps.com/PTSInternetWeb/images/spacer.gifhttp://trkcnfrm1.smi.usps.com/PTSInternetWeb/images/spacer.gifLabel/Receipt Number: 4208 0524 9101 8052 1390 7581 2938 04
Status: Delivered

Your item was delivered at 12:41 PM on June 30, 2008 in FORT COLLINS, CO 80524.

So I sent this E-mail.

Hello, you shipped my order to my BILLING address and not to my SHIPPING address
I receved this in return.

Unfortunately we can only ship to billing address of credit card holder as stated in our policy.

Thank you,
Harry

To this I argue, if that is your policy, why did the website allow me to enter a BILLING address AND a SHIPPING address? I have called the manigment at my old address and they have stated there is no package in their office which means that whoever lives at my old address now has my $50 tail light. Harry is suppose to call me tomorrow morning. I will keep you all posted as to what happens. But it looks like I might be getting screwed.

konichd
Wed Jul 9th, 2008, 07:54 AM
This is standard practice, you screwed yourself...............

Jason ON
Wed Jul 9th, 2008, 01:34 PM
Not so. I recently bought some things and had them delivered to my work address which is not my billing address.

Call your credit card company and tell them to get the funds back.

konichd
Wed Jul 9th, 2008, 02:47 PM
^^^True, not all online companies are like that, but it was obviously stated in the shipping policy before he ordered the item.

Nerves
Thu Jul 10th, 2008, 02:08 AM
I have ordered many an item online the same way as this and have never had a problem. If there policy is to not except an address other then the billing address then the website should not except it. Talked to them today and the are going to ship another out to me tomorrow. Yay. :king:

Nerves
Thu Jul 10th, 2008, 02:12 AM
Who really is going to pull up the fine print and read through it though? We dont live long enough to waste time like that. LOL :cry:
^^^True, not all online companies are like that, but it was obviously stated in the shipping policy before he ordered the item.

modette99
Fri Jul 11th, 2008, 03:51 PM
Yep, that is a bad design on their site. Good to hear they are doing you right, otherwise I would of done a chargeback because for all you know the guy at your address mailed the package back by way of "Return to Sender" which is slower then sticky poop.