aerofaze
Fri Apr 8th, 2011, 01:09 PM
Bottomline: Highly recommended. THANK YOU, BRIAN, KIM, & BMS TEAM! I’ll be back. :up:
Sarah's Ramble:
The three times I have visited Brian Sharp’s all-Ducati service shop, Boulder Motorsports (http://www.bouldermotorsports.com), I have been treated no less than courteously and professionally. The very first time I walked in was back in Oct 2010, without my bike, but I wanted to see what the shop was all about. Brian was working alone that morning, but he put his tools down for half an hour to give us a tour of the shop and to point out a few of the waaay-more-lovelier-and-expensive-than-mine Ducs :drool: awaiting his workmanship.
Impressed by his openness, attitude, and expertise, I promised to bring my bike all the way from Colo Spgs for its 15K mi service, which I expected to occur within the year.
Two Saturdays ago I handed off the Monster at BMS. Donnie was unfailingly polite as he took my information [sidenote: as a female, it is HUGELY appreciated when technicians and salesmen don’t treat me like I’m an idiot (even if I am), creep me out, talk over/ignore me if I'm with a male friend, or give me vibes that they’re going to go all chop-shop on me]. As Donnie confirmed all the work I needed, Brian showed me a couple of the new parts he ordered to install/replace, and both guys listened to and understood my specific concerns for my bike.
I left the shop knowing instinctively that my precious was in good hands.
I picked the Duc back up this past Tuesday. It had taken Brian only a full day to do the tune-up, but with 100mi between us and iffy Spring weather, I had to wait to get the bike. In the past with the now-defunct Pikes Peak Motorsports Ducati division and techs, I always crossed my fingers and gritted my teeth whenever I needed major work done; it didn't help when my last experience took almost 2 weeks to complete as they had to wait for certain parts [sidenote 2: I could’ve gone elsewhere, but not knowing better at the time, I had added a 1-yr service plan to my bike purchase].
Here at BMS, I felt very comfortable and at ease, almost as if I were a part of the team, especially when Brian pulled off the fuel tank to SHOW me what was done (also detailed in a report I received). Plus, as a pure Duc shop, they had all the parts they needed on hand. BMS also did a really nice job cleaning my bike- it was pretty gross when I dropped it off :devious: - along with setting it on the Dyno and printing a copy of the results. It gets more horses now than what the specs give!
The overall experience was pricey. BUT I expected that when I bought the Ducati, and again when I decided to take it to one of the best Ducati service shops in the nation. And ya can't go wrong with a place that has a company pooch named Desmo. :lol:
Sarah's Ramble:
The three times I have visited Brian Sharp’s all-Ducati service shop, Boulder Motorsports (http://www.bouldermotorsports.com), I have been treated no less than courteously and professionally. The very first time I walked in was back in Oct 2010, without my bike, but I wanted to see what the shop was all about. Brian was working alone that morning, but he put his tools down for half an hour to give us a tour of the shop and to point out a few of the waaay-more-lovelier-and-expensive-than-mine Ducs :drool: awaiting his workmanship.
Impressed by his openness, attitude, and expertise, I promised to bring my bike all the way from Colo Spgs for its 15K mi service, which I expected to occur within the year.
Two Saturdays ago I handed off the Monster at BMS. Donnie was unfailingly polite as he took my information [sidenote: as a female, it is HUGELY appreciated when technicians and salesmen don’t treat me like I’m an idiot (even if I am), creep me out, talk over/ignore me if I'm with a male friend, or give me vibes that they’re going to go all chop-shop on me]. As Donnie confirmed all the work I needed, Brian showed me a couple of the new parts he ordered to install/replace, and both guys listened to and understood my specific concerns for my bike.
I left the shop knowing instinctively that my precious was in good hands.
I picked the Duc back up this past Tuesday. It had taken Brian only a full day to do the tune-up, but with 100mi between us and iffy Spring weather, I had to wait to get the bike. In the past with the now-defunct Pikes Peak Motorsports Ducati division and techs, I always crossed my fingers and gritted my teeth whenever I needed major work done; it didn't help when my last experience took almost 2 weeks to complete as they had to wait for certain parts [sidenote 2: I could’ve gone elsewhere, but not knowing better at the time, I had added a 1-yr service plan to my bike purchase].
Here at BMS, I felt very comfortable and at ease, almost as if I were a part of the team, especially when Brian pulled off the fuel tank to SHOW me what was done (also detailed in a report I received). Plus, as a pure Duc shop, they had all the parts they needed on hand. BMS also did a really nice job cleaning my bike- it was pretty gross when I dropped it off :devious: - along with setting it on the Dyno and printing a copy of the results. It gets more horses now than what the specs give!
The overall experience was pricey. BUT I expected that when I bought the Ducati, and again when I decided to take it to one of the best Ducati service shops in the nation. And ya can't go wrong with a place that has a company pooch named Desmo. :lol: