PhL0aTeR
Tue Jul 19th, 2011, 05:11 PM
http://www.procycle.us/
Yesterday I ordered about $120 or so worth of crap for the DR... Today my inner tube came in, and i started futzing with the bike, noticed my lower chain guide was broken. So i got back on the site and ordered an aftermarket one to the tune of $50something shipped
#1, they are quick to ship. I had my tracking number before i went to bed last night for yesterdays order
#2, They are quick to ship.... lol... i had my tracking number an hour after i ordered the part today, which reminded me i needed a rim strip which leads me to
#3, Carl is fucking awesome.
I called the 800# they have listed, and the conversation went thusly:
Carl: Thanks for calling ProCycle, this is Carl!
Me: Carl, My name is Jesse, and I ordered a chain guide a couple hours ago, and im wondering if i can add something to my order before it goes out?
Carl: Hang on a sec, the mailman has it....................... Ok what did you need to add?
Me: Awesome, I just need a 17" rim strip.
Carl: I'll toss it in for you and give this mailman the box i took away from him, have a good one!
Yesterday I ordered about $120 or so worth of crap for the DR... Today my inner tube came in, and i started futzing with the bike, noticed my lower chain guide was broken. So i got back on the site and ordered an aftermarket one to the tune of $50something shipped
#1, they are quick to ship. I had my tracking number before i went to bed last night for yesterdays order
#2, They are quick to ship.... lol... i had my tracking number an hour after i ordered the part today, which reminded me i needed a rim strip which leads me to
#3, Carl is fucking awesome.
I called the 800# they have listed, and the conversation went thusly:
Carl: Thanks for calling ProCycle, this is Carl!
Me: Carl, My name is Jesse, and I ordered a chain guide a couple hours ago, and im wondering if i can add something to my order before it goes out?
Carl: Hang on a sec, the mailman has it....................... Ok what did you need to add?
Me: Awesome, I just need a 17" rim strip.
Carl: I'll toss it in for you and give this mailman the box i took away from him, have a good one!