Open Position: Service Delivery Manager

[Vance]

Hey all,
So my company is hiring in my department for the same job I do (adding another to the fold):

Service Delivery Manager

The objective of the Service Delivery Manager (SDM) is to enable the support and delivery of Oracle, Oracle EBS, Microsoft SQL and MySQL database related projects, and Managed Services for customers of all sizes across the US. This position will support multiple Datavail customers with a focus on customer satisfaction as well as account growth and retention.
The SDM ensures that all deliverables are met, and that a high level of customer satisfaction is achieved. The SDM must be capable of anticipating customer needs, fostering strong customer relationships, and delivering solutions that ensure consistent reliable service performance. The SDM will be responsible for all business relationship management activities and must act in a leadership role within the delivery team. The SDM will help support the setting of long term support plans for customers and will look for growth opportunities within the account while following the ITIL service management framework.

Hit me up if you want more details or want to send me your resume for review / consideration.

Thanks!

[Vance]

All - I've been told this is a Jr. SDM position - which means the experience levels necessary for this job might not be as high as say to be at my level. So a few years of client facing / management experience or project management or such would be a shoe in the door to get considered.

Let me know if you are interested and I'll get you more details.

[mdub]

You have any in house custodial engineering positions available???

[FZRguy]

Jim, do you have a data center there onsite?