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Thread: Fay myers service department

  1. #1
    Junior Member duc998cs's Avatar
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    Fay myers service department

    I need my 6000 mile service done and small oil leak fixed and something is wrong with my fuel , air or fire (simple probley)power loss .I was wondering if anyone has something to say about there service department , good , bad whatever .I dropped it off already and service is set on the 19th .The couple guys I met there seem cool and helpfull. Has anyone had a service on a ducati there before?

  2. #2
    Senior Member Mista Black's Avatar
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    Re: Fay myers service department

    Quote Originally Posted by duc998cs
    I need my 6000 mile service done and small oil leak fixed and something is wrong with my fuel , air or fire (simple probley)power loss .I was wondering if anyone has something to say about there service department , good , bad whatever .I dropped it off already and service is set on the 19th .The couple guys I met there seem cool and helpfull. Has anyone had a service on a ducati there before?
    well you know i havent but i hope they kick ass and get that fine fine machine back on the road soon brother!! that bike is too sweet to be locked up in a shop for long!!
    Jeff Black
    Littleton, CO

    Currently bikeless, but will be BMW shopping again come springtime.

  3. #3
    Junior Member duc998cs's Avatar
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    I have herd the 6000 mile service is really good for them. Dials it in and makes it more pissed than it already is .I hope they do a good job on her and as for the problem and the oil leak its minor im sure .The service writer said it sounded like fuel , fire , Im sure they have seen worse .The leak is on top of rear cylinder and I told him about it and he documented where and said no problem , so far so good .Shes gonna be gone for so long I guess theres only one guy certified to work on ducati there but I bought the bike there so would like to stay loyal and have service done there aswell .Is the beemer a pain to get serviced ?

  4. #4
    Senior Member Mista Black's Avatar
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    Quote Originally Posted by duc998cs
    I have herd the 6000 mile service is really good for them. Dials it in and makes it more pissed than it already is .I hope they do a good job on her and as for the problem and the oil leak its minor im sure .The service writer said it sounded like fuel , fire , Im sure they have seen worse .The leak is on top of rear cylinder and I told him about it and he documented where and said no problem , so far so good .Shes gonna be gone for so long I guess theres only one guy certified to work on ducati there but I bought the bike there so would like to stay loyal and have service done there aswell .Is the beemer a pain to get serviced ?
    not really. my dad is one of the best bemmer guys in the state. and he's free. especially on the newer oil head boxers and k-bikes. the dealer down here's tried to talk him into working there some but he's not interested. anything we need diagnostics for (computer stuff) the dealer can do in short order. all the mechanics here in town are certified as far as i know (3 or 4 of them) and they can handle anything from about 50 year old bemmers to brand new ones.
    Jeff Black
    Littleton, CO

    Currently bikeless, but will be BMW shopping again come springtime.

  5. #5
    Junior Member duc998cs's Avatar
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    That must be nice , hey no ducati specialist in my family

  6. #6
    Senior Member Mista Black's Avatar
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    Quote Originally Posted by duc998cs
    That must be nice , hey no ducati specialist in my family
    or mine
    Jeff Black
    Littleton, CO

    Currently bikeless, but will be BMW shopping again come springtime.

  7. #7
    Junior Member duc998cs's Avatar
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    I put that together already

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    Member Rick T.'s Avatar
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    Econoclast in Denver now has Ben Fox of Fox Racing Engines (Ducati Gurus) as their service manager. Fay, ummm... well. Hope all works out good. Love that 998 of yours...
    Rick T.
    '12 Ducati SF848
    '01 Ducati M900RRS
    '00.5 Aprilia Mille R
    '02 Malaguti Yesterday 50

  9. #9
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    Quote Originally Posted by Rick T.
    Econoclast in Denver now has Ben Fox of Fox Racing Engines (Ducati Gurus) as their service manager. Fay, ummm... well. Hope all works out good. Love that 998 of yours...
    Iconoclast. Just didn't want to make them out to sound like "budget rent a bike" or anything... But yeah they're good guys, personally I'd take a Duc to Ben over Fay anyday.

  10. #10
    Loopty
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    MRA 33 (Retired)
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  11. #11
    Junior Member duc998cs's Avatar
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    have you had a bad service there? Why dont you guys like them ?

  12. #12
    Quote Originally Posted by duc998cs
    have you had a bad service there? Why dont you guys like them ?
    I think its just usually what happends when a shop gets really big and things just start to happen. Like the old saying "too many indians and not enough cheifs", things start to suffer and fall through the cracks and then no one wants to make the desision to fix it....

  13. #13
    Member Rick T.'s Avatar
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    OOps. My bad... was typing fast and was thinking "Ecosse" (I think their own bike's name).

    Yes Iconoclast.

    Soweee...
    Rick T.
    '12 Ducati SF848
    '01 Ducati M900RRS
    '00.5 Aprilia Mille R
    '02 Malaguti Yesterday 50

  14. #14
    R1ch
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    Hey duc998cs, I hope they can get fixed real soon. When we were out on our last ride, I noticed my chain was loose. I do not have a big torque wrench so I went to a dealership here in the Springs to have it tightened. I the process of tightening my chain, they dropped my bike. It was a bummer but they are going to replace all the plastic parts, even the ones with only a slight scratch, upper cowel, mid cowel right side, blinker, mirror, brake lever, bar end, the big huge one piece plastic tail section the seat sits on, and the rear wheel. The guy caught the bike on the way down so it was a soft landing. But because they had a tools and stool around it had a few scratches in it. Nothing cracked, broken or dented, just some small scratches. I feel for them but they said the scratches were so small they should be able to sell my old parts to someone who wrecks his bike hard for cost and it won't cost them anything except the profit they would have made on the new parts. Anyway, they are taking care of it and I soon will have all new plastic to replace my minorly scratched new plastic.

  15. #15
    Junior Member duc998cs's Avatar
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    you feel for them , some jackass dropped your bike

  16. #16
    R1ch
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    Quote Originally Posted by duc998cs
    you feel for them , some jackass dropped your bike
    And they have to pay for it for some little tiny scratches. I have dropped one of my old bikes in the garage and had to live with the damage cause I was to cheap the replace the part because of some tiny scratches. I owned the bike and made every effort not to drop it. These guys are not as carefull so it is coming out of someones pocket.. or butt.

  17. #17
    Senior Member Mista Black's Avatar
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    Quote Originally Posted by duc998cs
    you feel for them , some jackass dropped your bike
    word!! ur1 >> << shop dude
    Jeff Black
    Littleton, CO

    Currently bikeless, but will be BMW shopping again come springtime.

  18. #18
    R1ch
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    Quote Originally Posted by R1100S
    Quote Originally Posted by duc998cs
    you feel for them , some jackass dropped your bike
    word!! ur1 >> << shop dude
    Ok they were idiots, what can I say. I'm just glad Im not the one having to listen to the manage cuss me cause I dropped a customers bike.

  19. #19
    Senior Member Mista Black's Avatar
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    Quote Originally Posted by R1ch
    Quote Originally Posted by R1100S
    Quote Originally Posted by duc998cs
    you feel for them , some jackass dropped your bike
    word!! ur1 >> << shop dude
    Ok they were idiots, what can I say. I'm just glad Im not the one having to listen to the manage cuss me cause I dropped a customers bike.
    got a point there rich!! and they are taking care of it right which is cool too. if you consider rock chips and things from your Mach 6 runs on that beast you're actually probably better off plastic-wise.
    Jeff Black
    Littleton, CO

    Currently bikeless, but will be BMW shopping again come springtime.

  20. #20
    Junior Member duc998cs's Avatar
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    I would imagine that he will hear about that for a while. I wouldnt have thrown to big of a fit either aslong as they were willling to fix it

  21. #21
    R1ch
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    got a point there rich!! and they are taking care of it right which is cool too. if you consider rock chips and things from your Mach 6 runs on that beast you're actually probably better off plastic-wise.[/quote]

    Hey, I was talking to Mike at the shell station last night, I am pretty sure I seen you zoom by turning from academy to briargate west you should have stopped by. I also met Sparker there last night, did not get much of a chance to talk to him, I was leaving on a ride.

  22. #22
    Senior Member Mista Black's Avatar
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    Quote Originally Posted by R1ch
    got a point there rich!! and they are taking care of it right which is cool too. if you consider rock chips and things from your Mach 6 runs on that beast you're actually probably better off plastic-wise.
    Hey, I was talking to Mike at the shell station last night, I am pretty sure I seen you zoom by turning from academy to briargate west you should have stopped by. I also met Sparker there last night, did not get much of a chance to talk to him, I was leaving on a ride.[/quote]

    yeah that was me!! i was on my way to work tho

    and late already << stick it to the man!!
    Jeff Black
    Littleton, CO

    Currently bikeless, but will be BMW shopping again come springtime.

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