sounds like Sun....they have great customer service until they get paid. Then you are on your own.
sounds like Sun....they have great customer service until they get paid. Then you are on your own.
It might be worth it to getting in writing what they are going to do for you.
No doubt about the future, No regrets about the past!
Good Luck and enjoy your new bike.
Got it all in writing, and they are in the process of transferring the bike from the other dealer at this moment so it will be ready for pickup tomorrow. Maybe I'll get a few decent days of riding in yet!
I'm glad I kept a cool head and went in to talk to them in person. Thanks for the advice guys!
I'm on my way home from work, stopped at a traffic light, when low and behold.... is that my motorcycle on the trailer I see in front of me? I followed the truck up to the dealership, and sure enough it was the General Sales Manager transferring it from the other dealership for me to pick up tomorrow!
I truly don't fault these guys for the shipping problems they've had with the manufacturer. After a heated sit down with them, they've stepped up to make things right.
Woooo! A formerly disgruntled customer will soon become a satisfied customer tomorrow AM!
I'd be looking to get my money back and spend it elsewhere because...
#1 Salesman seems like he's not being completely honest or helpful.
#2 That rude and smart-ass reply to your email. Hands down, get me another salesman/dealership. Maybe get another salesman to discount the fee you asked about and make sure HE gets the commission, not this guy.
I'm in sales and I'd NEVER act like that. If I did I'd expect to be told to go fuck myself. And feel free to remind him that you're there to give him money. He's not doing you a favor.
Re: Need Some Dealer Advice...
You will take a pic and post it here so we can end this thread in style right?Originally Posted by JustSomeDude
I'm on my way home from work, stopped at a traffic light, when low and behold.... is that my motorcycle on the trailer I see in front of me? I followed the truck up to the dealership, and sure enough it was the General Sales Manager transferring it from the other dealership for me to pick up tomorrow!
I truly don't fault these guys for the shipping problems they've had with the manufacturer. After a heated sit down with them, they've stepped up to make things right.
Woooo! A formerly disgruntled customer will soon become a satisfied customer tomorrow AM!
Of course! I pick her up in a couple of hours... at which time I'll get some pics!
Free pack of bungee cords?
Congrats on the new ride.
Dirk
Formerly MRA #211 - High Precision Racing
"A strict observance of the written laws is doubtless one of the high duties of a good citizen, but it is not the highest. The laws of necessity, of self- preservation, of saving our country when in danger, are of higher obligation. To lose our country by a scrupulous adherence to written law would be to lose the law itself, with life, liberty, property, and all those who are enjoying them with us; thus absurdly sacrificing the end to the means."
--Thomas Jefferson
Free pack of bungee cords?
TWO packs of bungee chords!! And a spare sock (ie., swingarm protector)!!!
Anyway - here's the happy ending....
Just don't ask about the unhappy encounter with the Morrison police that occurred less than 2 hours after picking her up.
Yes. I am an idiot....
Very sweet ride!Anyway - here's the happy ending....
Dirk
Formerly MRA #211 - High Precision Racing
"A strict observance of the written laws is doubtless one of the high duties of a good citizen, but it is not the highest. The laws of necessity, of self- preservation, of saving our country when in danger, are of higher obligation. To lose our country by a scrupulous adherence to written law would be to lose the law itself, with life, liberty, property, and all those who are enjoying them with us; thus absurdly sacrificing the end to the means."
--Thomas Jefferson
Damn! Very nice of you to buy my dream bike for me!
Am be right over to pick it up =P
He said happy ending!!!! Did you get it on Colfax somewhere? btw nice bike!
Elden (The Superchink) MRA #415 / AFM #102
Do you want to take your riding to the next level?
http://chicanetrackdays.com/
Unique Track Day event to benefit children!!!
http://www.racing2savelives.org/
Nice flippin' ride!
~Brandon~
Aprilia RSV 1000 R Factory - "Gemma"
MV Agusta F3 800 - "Amy Lou"
Rattan Fat Bear Plus - "Lynda"
(720) 935-6438
I rarely think of motorcycles without a little yearning. They are about moving, and humans, I think, yearn to move – it’s in our cells, in our desires. We quiet our babies with cyclic movement, and we quiet ourselves by going.
Melissa Holbrook Pierson
Shortcake would love to crash all the blue out of that ride!
Congrats!
Last edited by konichd; Tue Nov 6th, 2007 at 03:21 PM.
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She's a beaut Clarke!
There are those days that I wish I hadn't gotten rid of the Triumph...
nice ride.
Which dealer was this? I don't recall seeing an actual name above...
Do not put off living the life you dream of. Next year may never come. If we are always waiting for something to change...
Retirement, the kids to leave home, the weather or the economy, that's not living. That's waiting!
Waiting will only leaves us with unrealized dreams and empty wishes.
And what became of the YZF??
The dealer not mentioned above is Erico Motorsports. I left the name out because I didn't want to go off half cocked trashing some dealer, before I gave them a chance to make things right. Within 24 hours of our heart to heart chat, they went into overdrive to get the bike transfered in from another shop in town.
It turns out the blue Daytona I hard ordered in early Oct., was mishipped to the other Triumph dealer in town. After a few phone calls, Erico got it transfered over to their shop. Erico also hooked me up in other ways to make me stay. I won't share the incentives... all I can say is they righted their wrong, and I am a VERY satisfied and happy Erico Motorsports customer.
My hats off to those guys!
SOLD! Had to let her go man. It was a tough decision, but one that had to be made.
Last edited by JustSomeDude; Mon Oct 29th, 2007 at 10:51 PM.
I guess had I thought about it, would have been a pretty easy guess considering you mentioned transferring bikes from one store to another. With it being a 675, there just aren't that many dealerships with multiple locations that sell Triumph...ok 1.
Good show Erico!
Do not put off living the life you dream of. Next year may never come. If we are always waiting for something to change...
Retirement, the kids to leave home, the weather or the economy, that's not living. That's waiting!
Waiting will only leaves us with unrealized dreams and empty wishes.
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