First off I would like to say this is in no way personal, I have been friends with Kevin (owner Epic Motosports) for a long time. I Took my Ktm to Epic to make it street legal, put on headlight, tail light and brake switch, not a big job, (would have done it myself but was busy at my auto shop) so I wanted to send it out to a friend. After 2 months I finally got a call that my bike was finished. After paying around 460.00 I went for a test drive, and the bike sounded different. (I didn't say anything, thought my crank bearings went out or piston went out). Got the bike back to my shop, pulled the oil drain plug and it was full of metal. I pulled the crank case filter and the same thing, so I pulled the engine. (I never thought or blamed Epic at this point). I pulled the stator cover. The bolts that Epic put in were left loose and tore up my flywheel and cover, wasted the piston and cylinder.
I called Kevin at Epic, he said he would take care of it. Three weeks later he sent someone to pick up my engine. A few days later I had to call and find out what had happened. I told Kevin I would pay half of the repairs if he could not find anything that was directly related to his work. Three months later and another 600.00 got my lower engine finished, only to find out that he ordered the wrong piston kit (after he was told it had a custom piston in it). I ordered the right piston and put the top half together, got the engine installed spent another 467.00 at Trail Tek to get the correct lighting stator, battery and wiring harness. I spent the next few days putting it all together. I got it finished (with some jetting help from Eddie, now co-owner).
The bike has less than 18 miles on it (rode from my shop to my house). I noticed an oil leak, so I cleaned it off and waited a couple of hours. I rechecked, and it was leaking out of the lower case half, because all the case half bolts were loose and they ran a paper gasket.
So after sending my friend some easy work, it cost me 3 times the amount and I have to pull the engine again.
JUST WANTED TO THANK KEVIN AT EPIC MOTOSPORTS FOR ALL THE GOOD WORK.
I would not recommend this shop at all. Customer service is bad and the level of workmanship is terrible.
James Jones
ASE certified master auto mechanic
Co owner Kimmer Transmission and Gear
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