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Thread: Performance Cycle Customer Service

  1. #1
    Senior Member CaptGoodvibes's Avatar
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    Thumbs up Performance Cycle Customer Service

    I don't know what I was worried about. Performance Cycle had the opportunity to make a long-time customer happy today and they did in spades! I had a return and they took it with no questions. They checked the item to make sure it was in new condition - which it was - and after a painless transaction with a very pretty helper, I was on my way.

    I'm a very satisfied customer and will continue to shop there whenever I need anything they sell.
    Last edited by CaptGoodvibes; Tue Mar 29th, 2011 at 03:31 PM.

  2. #2
    Princess of Prius Sean's Avatar
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    Re: Performance Cycle Customer Service


  3. #3
    Senior Member ChrisCBX's Avatar
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    Re: Performance Cycle Customer Service

    Thats good news!

  4. #4
    Senior Member bodhizafa's Avatar
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    Re: Performance Cycle Customer Service

    I've only had good experiences there so far. Good to hear.
    To those dead souls inching along the freeways in their metal coffins,... ..we show them that the human spirit is still alive

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  5. #5
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    Re: Performance Cycle Customer Service

    they have a great gear selection, and stock alot of odds and ends that most dealers will give you a funny look for...90 deg valve stems, higher pressure rad caps, levers for belly button jap bikes, etc.

  6. #6
    Senior Member modette99's Avatar
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    Re: Performance Cycle Customer Service

    I've been pleased there too.

  7. #7
    Gold Member Kim-n-Dean's Avatar
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    Re: Performance Cycle Customer Service

    Sooooo.... what happened to the original post?!?!?!?!?!?

    Yeah, I know.... save your breath.... I'm just a dick with unreasonable expectations!!!!!!!!!!!!
    Kim & Dean
    60th Anniversary R6 - '16 R1M


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  8. #8
    Senior Member CaptGoodvibes's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by Kim-n-Dean View Post
    Sooooo.... what happened to the original post?!?!?!?!?!?

    Yeah, I know.... save your breath.... I'm just a dick with unreasonable expectations!!!!!!!!!!!!
    New thread.

  9. #9
    Gold Member Kim-n-Dean's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by CaptGoodvibes View Post
    New thread.
    Exactly!!
    Kim & Dean
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  10. #10
    Senior Member ghostrider_9's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by Kim-n-Dean View Post
    I'm just a dick with unreasonable expectations!!!!!!!!!!!!
    Acceptance is the first step . . .
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  11. #11
    Senior Member CaptGoodvibes's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by ghostrider_9 View Post
    Acceptance is the first step . . .
    Unless it's dick

  12. #12
    Gold Member Kim-n-Dean's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by CaptGoodvibes View Post
    Unless it's dick
    You mean, A dick...
    Kim & Dean
    60th Anniversary R6 - '16 R1M


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  13. #13
    Gold Member Kim-n-Dean's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by ghostrider_9 View Post
    Acceptance is the first step . . .
    Accept what? Bad service, if it had gone that way?!?

    I'm sure it worked out because of his original post!
    Last edited by Kim-n-Dean; Tue Mar 29th, 2011 at 04:19 PM.
    Kim & Dean
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  14. #14
    Senior Member CaptGoodvibes's Avatar
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    Re: Performance Cycle Customer Service

    Yep, everything is good now. My paranoia thread was deleted per my request.

  15. #15
    Gold Member Kim-n-Dean's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by CaptGoodvibes View Post
    Yep, everything is good now. My paranoia thread was deleted per my request.
    It's all good, but your original thread was not "paranoia". You had a legitimate question. Don't let the CSC dictate your opinions or questions!!.....
    Kim & Dean
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  16. #16
    Senior Member CaptGoodvibes's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by Kim-n-Dean View Post
    It's all good, but your original thread was not "paranoia". You had a legitimate question. Don't let the CSC dictate your opinions or questions!!.....
    Strong internet opinions rarely bother me but I didn't want the bad vibe that was about to explode in the thread to taint the shop before I had attempted resolution. As I get to know more of you, it's easier to "see" facial expressions in posts. I plan to be more social this season which will help. And I have, and enjoy, a self-deprecating sense of humor so take my paranoia comment with a grain...


  17. #17
    Senior Member Filo's Avatar
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    Re: Performance Cycle Customer Service

    Wow Dean, who pee'd in your Cheerios this morning? This is thread #2 with Angry Dean.
    1989 Honda Hawk,2005 crf250x supermoto

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  18. #18
    Gold Member Kim-n-Dean's Avatar
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    Re: Performance Cycle Customer Service

    I'm always angry!!

    Well.... since everyone thinks that stating facts and personal experiences are angry!...

    goodvibes hit the nail on the head. There are no facial expressions or tone of voice over the internet....
    Kim & Dean
    60th Anniversary R6 - '16 R1M


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  19. #19
    Senior Member brennahm's Avatar
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    Re: Performance Cycle Customer Service

    Had a great purchase experience at Performance two weeks ago, even mentioned at the register that as long as the helmet was in new condition I was welcome to exchange for size or color. Very nice although the staff kid that helped was less than an expert.

  20. #20
    Senior Member CaptGoodvibes's Avatar
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    Re: Performance Cycle Customer Service

    Quote Originally Posted by Filo View Post
    Wow Dean, who pee'd in your Cheerios this morning? This is thread #2 with Angry Dean.
    That's what's weird about online communications. I inferred Pragmatic Dean from the posts...

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