I had a gun that needed returned to the manufacture for repairs and the manufacture strongly recommended working through a dealer when sending in the gun. The guys over at Grand Prix were really good about it. I did not buy the gun there but they were more than willing to help me with this process. They only charged me for the cost of shipping, which I expected. They did waive some sort of transfer fee, which I don't really know what that fee was, but I appreciate them waiving any such fees. They really seemed to be interested in helping me with the process.