Kicks ass! Colorado company too. I have the Defender case for for my HTC Thunderbolt and was cleaning it this morning when I broke a piece of it. Totally my fault for pulling it apart the wrong way. I gave em a call to see if I could buy the new piece and the dude said not a problem, they'll just send me a whole new case. $50 case for free! Quality product with quality customer servce. If you havent checked em out...

http://www.otterbox.com/shop_cases/s...efault,sc.html