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Thread: "Display Driver Stopped Responding" Error

  1. #1
    Jenny's Pet Monkey Ghost's Avatar
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    "Display Driver Stopped Responding" Error

    Dell Inspiron/Studio 17
    Win Vista 32bit O/S
    (yeah, I know, but the laptop is old and not worth the $ to go to Win7)

    Graphics Chipset:
    ATI Mobility Radeon HD 3650

    Driver:
    Catalyst 11.9

    For the past month or so my screen has been corrupting, then it'll auto-recover and give me the error message pop-up.

    Seems to be getting more frequent, about 1 incident per 2-4hrs of use now.

    I've uninstalled and re-installed the drivers, still having the issue.

    Think the card itself is failing?
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  2. #2
    Senior Member LambeauXLIV's Avatar
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    Re: "Display Driver Stopped Responding" Error

    try downloading the 11.11 version from amd's website

    edit: link
    Nathaniel
    13 DRZ400SM (mine) -- 08 CBR 600RR (wife's) -- 06 GSX-R 600 (sold)
    I don't always test my code, but when I do, I do it in production.

  3. #3
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Quote Originally Posted by LambeauXLIV View Post
    try downloading the 11.11 version from amd's website

    edit: link
    Yeah, I missed that update (and 11.10 apparently), I'll swap to 11.11, thanks!
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  4. #4
    Senior Member WolFeYeZ's Avatar
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    Re: "Display Driver Stopped Responding" Error

    If you havn't in the last 6 months to a year, reinstall windows!
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  5. #5
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Hmm, just did it again...

    Guess I'll go see if I have my O/S discs somewhere...
    Faster, faster, faster, until the thrill of speed overcomes the fear of death.
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  6. #6
    Senior Member LambeauXLIV's Avatar
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    Re: "Display Driver Stopped Responding" Error

    I doubt it's an OS issue....

    Is the laptop well ventilated? Are all the fans working?
    Nathaniel
    13 DRZ400SM (mine) -- 08 CBR 600RR (wife's) -- 06 GSX-R 600 (sold)
    I don't always test my code, but when I do, I do it in production.

  7. #7
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Quote Originally Posted by LambeauXLIV View Post
    I doubt it's an OS issue....

    Is the laptop well ventilated? Are all the fans working?
    As well-vented as any Dell chassis is (which is mediocre at best).

    The fan area is clear and the fans are functional, I have the laptop on a "cooler" laptop pad.

    I suppose it could be overheating, but it happens when I'm just doing low-demand applications, I don't even have any games on this one.
    Faster, faster, faster, until the thrill of speed overcomes the fear of death.
    ~Hunter S. Thompson



  8. #8
    Senior Member LambeauXLIV's Avatar
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    Re: "Display Driver Stopped Responding" Error

    what does the error message say?
    Nathaniel
    13 DRZ400SM (mine) -- 08 CBR 600RR (wife's) -- 06 GSX-R 600 (sold)
    I don't always test my code, but when I do, I do it in production.

  9. #9
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Quote Originally Posted by LambeauXLIV View Post
    what does the error message say?

    “Display driver stopped responding and has recovered”


    The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short BSOD, then everything works fine until the next time.
    Faster, faster, faster, until the thrill of speed overcomes the fear of death.
    ~Hunter S. Thompson



  10. #10
    Senior Member LambeauXLIV's Avatar
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    Re: "Display Driver Stopped Responding" Error

    so, the computer reboots after the blue screen?
    what code is on the blue screen?
    Nathaniel
    13 DRZ400SM (mine) -- 08 CBR 600RR (wife's) -- 06 GSX-R 600 (sold)
    I don't always test my code, but when I do, I do it in production.

  11. #11
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Quote Originally Posted by LambeauXLIV View Post
    so, the computer reboots after the blue screen?
    what code is on the blue screen?
    Sorry, short Black screen of death (not Blue), a video-only black out, then it recovers and pops up the Vista error message.
    Faster, faster, faster, until the thrill of speed overcomes the fear of death.
    ~Hunter S. Thompson



  12. #12
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Fwiw, I'm thinking Vista is de-powering the GPU to idle when it thinks it's not in use, and that's too low to maintain it...which means MS would have to patch/fix the issue in an update unless there's some way to set minimal power to the GPU, which I don't see an option for...
    Faster, faster, faster, until the thrill of speed overcomes the fear of death.
    ~Hunter S. Thompson



  13. #13
    Senior Member LambeauXLIV's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Sounds to me like the card could be going out especially since you updated the drivers, but without seeing it it's hard to say.
    Nathaniel
    13 DRZ400SM (mine) -- 08 CBR 600RR (wife's) -- 06 GSX-R 600 (sold)
    I don't always test my code, but when I do, I do it in production.

  14. #14
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Quote Originally Posted by LambeauXLIV View Post
    Sounds to me like the card could be going out especially since you updated the drivers, but without seeing it it's hard to say.
    Yeah, that's my fear. This is the laptop that took the header down the stairs over summer, so it could be it was damaged then.

    Joy.

    I found this though:
    http://support.amd.com/us/kbarticles...rmessages.aspx

    Issue Cause:
    The issue occurs when the Timeout Detection and Recovery (TDR) feature available in Windows Vista® and Windows 7 detects that the graphics card (GPU) has not responded within a predetermined period of time and reinitializes it with the Windows Display Driver Model (WDDM) to prevent the need to reboot. There is no single cause for a TDR event to be triggered.
    So I'll go poke around in there and see if that helps
    Faster, faster, faster, until the thrill of speed overcomes the fear of death.
    ~Hunter S. Thompson



  15. #15
    Senior Member LambeauXLIV's Avatar
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    Re: "Display Driver Stopped Responding" Error

    good luck!
    Nathaniel
    13 DRZ400SM (mine) -- 08 CBR 600RR (wife's) -- 06 GSX-R 600 (sold)
    I don't always test my code, but when I do, I do it in production.

  16. #16
    Jenny's Pet Monkey Ghost's Avatar
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    Re: "Display Driver Stopped Responding" Error

    Quote Originally Posted by LambeauXLIV View Post
    good luck!
    heh, thanks man!
    Faster, faster, faster, until the thrill of speed overcomes the fear of death.
    ~Hunter S. Thompson



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