Like him and his show or not, he makes some very good points.
http://www.youtube.com/watch?v=0NwEFVUb-u0
Reminded me of a previous tenant of mine who called me because one of the lights didn't work. My first question was "Did you change the light bulb?"... answer, "Ummm what?". A month later, they turned the AC compressor into a solid block of ice and then called me and complained that it was too hot. When I showed up, I found the thermostat turned down to 50!