I've actually been torn with telling my story about RMK and keeping them all to myself. But, they do deserve some kudos, so here goes...
I was talking with another customer yesterday as we waited for our bikes to be taken care of. We were talking about how we come a bit of a distance to have RMK take care of our bikes. I live 22 miles from the shop and the other customer lives 35 miles from the shop. I guess that says something about their service. I just haven't been disappointed yet. Not only that, but when I bought my Zed there, I got a pretty good price and a free bike stand from the sales guy...thanks Bob. Their finance and parts departments also deserve some kudos. I have yet to have a bad experience with them.