Ever heard this from the service manager (or know someone that has): "Well, anyway, you've modified the bike and that voids your warranty. We can open it up and see what's wrong, but we're going to charge you for that. And if we find something wrong, it won't be covered under warranty." ?

Well, they're not being truthful (either they're lying, or they don't know better), and now you have ammunition to help you win your case. If you have the April '04 issue of Sport rider, on page 88 there's an interesting article about the laws that govern warranties. It gives an overview of the Magnuson-Moss Warranty Act, which basically (and this is a very crude summary of a 2-page article - please read all the details in the link below) says that a dealership (as a representative of the manufacturer) must investigate each warranty claim, and only if they can prove that an aftermarket modification caused the problem, can they deny warranty repair (ie: a slip-on exhaust will not cause a cam-tensioner to fail ).

I was hoping that the article would be available on the Sport Rider website (http://www.sportrider.com/), but at this time, they only have links to information about the Magnuson-Moss Warrenty Act - Understanding the Magnuson-Moss Warranty Act: http://www.mlmlaw.com/library/guides...s/undermag.htm.