Quote Originally Posted by longrider View Post
Tom, I apologize for your bad experience, that is not how we try to do business. I know nothing of what happened plus I am on vacation this week so I cant speak to any specifics but if would send me a PM with specifics, full name, what the issue was and the bike (I assume the Panigale listed in your sig) I will get this info to the GM
I wanted to let everyone know that thanks to longrider and the staff at Fay we were able to get things resolved. They went above and beyond to resolve the situation.

Thanks for everyone's help!