I see, thanks for clearing that up. Was kind of what I expected that if there was a credit it would be hidden somewhere and show up around check out at a later date. I did receive an email from Gari that I would be getting a full refund in 24 hours. Not sure if any of you got the same email as I did. If not, mine could be that I sent an email expressing my disappointment with the whole situation. I understand where they are coming from but countered that they need to understand where their customer base are coming from. I did mention that a full refund is the proper and correct thing to do, and that a credit would not suffice in my case, especially when I had made plans for the track day and now have to change them.
Sorry man, this was the last time I'm giving PMP a chance to get it right. Again, there's that "they need advice on how to get this working right" phrase that I've seen mentioned before. I just can't get past the fact that a company that was supposed to have all the answers when they took over the business, now needs advice from the customer base in order to just run a track day. I completely can see when a company is flourishing and expanding to a point of exhaustion of ideas, that they would turn to their customers and ask them what they might expand on, or offer as a new service. PMP isn't in that boat. They're not gaining traction, they're losing it.
I'll tell you the same thing I told Gari. I've decided to indefinitely suspend any patronage of PMP from now and into the future.
If that means I don't get to the track a lot this year then so be it. I'll hit up HPR and possibly try and work in a PPIR track day if they come available. Honestly, if it does become more and more of a problem in getting out and the time off for track days. I may convert my bike back to street and ride it. Or sell it altogether and just go back to a cruiser for commuting to work. I don't really believe in relegating a Superbike to commuting duties. It's like taking a thoroughbred and using it to plow crops. Sure it can do it and do it well and live a great life, but it was meant for so much more.
P.S.
I do have one piece of advice to give. If money is all that matters in this situation(which it almost always does), then my recommendation to PMP is to have the track bulldozed to the ground. Re-zoned for commercial or heavy residential use and make money on the apartments or condominiums and small business/gas stations that will spring up in its place. Least that way, money is made and the community as a whole is served. People will habitat the homes, use the light commercial business and things will be better as a whole. Progress is then made. Can't make progress by cancelling track days....