Dont Eat @ Santiagos Restaurants

[Ceez]

Not sure if anyone eats here but this joint is down the street from me. So I figured I would post an email that I got this morning just as a heads up.

Its only in reference to one of the restaurants but if one restaurant handles thier business this way, who knows how the rest of the chain does.

Date: Wednesday, September 17, 2008, 3:29 PM
Hi my name is Breyanna, I was at the Santiago's at 180 W. 84thAve. last night (9/16/0. I ordered a chicken burrito with Green Chile and when it came, it looked awful and so I was picking at it and as I was moving the food around I saw what looked like a beetle, or something I looked closer and it had legs and a sack attached to it, it had ayellow belly... I don't know anything about bugs or parasites but this was disgusting. I called the waiter over and showed him, he took my plate and just walked away... said nothing... my husband also had stopped eating and was completely grossed out. We sat there for a good 10 mins and no one came over, the waiter ignored us. All I wanted to do was leave but we weren't sure if we should pay or not. We finally went to the counter, and asked what we owed. They weren't even going to comp my meal at first, but finally did, and then made my husband pay for his which he didn't eat. I told her I was calling the health department, to which she replied 'go ahead'. They were so rude and started talking in Spanish and rolling their eyes and I could tell whatever they were saying was negative. I can't believe that the staff didn't even apologize to us. I have called and left messages for the Owner Gustavo Cisneros and for the manager because I want a refund for the disgusting meal I didn't eat. I have yet to hear from anyone. I am also leaving this review on every website available including Westword.com, Yelp.com and citysearch.com, which are linked directly to the www.eatatsantiagos.com<http://www.eatatsantiagos.com/> website. I have posted personal bulletin's on Myspace.com and Facebook.com. I am also telling all my friends and family, co-workers and even the fed-ex delivery guy. In addition to that I am copying every person on my e-mail contact list, as to inform and warn others. Which to that end they are all welcome to forward on to their family and friends. I also have a call into the health department and have obtained a the last inspection report which states and I quote 'Food is not insound condition, is spoiled, filthy, contaminated or adulterated and is not safe for human consumption' Among other things. They also note they found a power tool stored in a box of onions and that no soap or drying towel provided for employees to wash their hands. So, my request is that someone contact me immediately and refund me the $13.24 that you made us pay. I would also request that you take a look at the requirements of the Department of Health in Adams County,Colorado, USA. and comply. My contact information: Breyanna King 303-908-5763 Thank You, Breyanna